Our company is known for personalized customer service since we treat our customers as we want to be treated with satisfaction guaranteed. We personally greet you on the telephone and use no impersonal automated telephone attendant. Our staff is always accessible to provide assistance at any level. The NATIONAL TOXICOLOGY SPECIALISTS (NTS) team has implemented and/or managed nationwide drug free workplace programs for more than 15 years. By outsourcing your program, NTS provides all of the knowledge and experience to provide regulatory compliance and give you confidence in your program. Our personalized attention to service offers greater flexibility to set up the program to SAVE YOU TIME! We are well suited to partner with companies having multiple locations spread throughout the country. Multiple location management requires a more personalized service in order to maintain as much consistency and uniformity as possible. Our Staff expects to provide an Excellent Report Card.
- Adaptable to Meet Your Needs (Flexible)
- Always Available to Answer Questions
- Accurate Billing
- Advocate for Regulatory Compliance
- Able to Exceed Your Expectations
Your MRO, Dr. Greg Elam, and SAMHSA Laboratory Inspector, Dr. Howard Taylor, are always available to answer your questions about any aspect of your program. Because we are thoroughly familiar with your needs and the importance of personalized customer service, you will be completely supported in all aspects of implementing and maintaining your program.